Right choice for New Car Service
The fact is that you are free to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Looking for bargains in the end of year car sales or getting your new car ready for the holidays with a service? Here is some sound advice from ACE Motors in Wynyard.
The purchase of a new car is one of the most important investments the majority of people make, so you would be wise to do your best to take care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The fact is that you are free to decide which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to return the vehicle to the dealership where you originally purchased it for service or repairs. Provided the work is undertaken to the manfufacturers specifications by a suitably skilled person and uses respectable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every ACE Motors mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means ACE Motors mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. ACE Motors will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the vehicle.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between manufacturer, statutory and extended warranties to avoid making the wrong choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be annulled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be vigilant for new car dealers who try to bundle “express” or “extended” warranties, often for free, when buying a new car. Much of the time these ‘other’ warranties may include quite precise restrictions or provisions, and often can seem very confusing. Many times these arrangements provide very little additional benefits over and above the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.
Such arrangements are very unlikely to highlight the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of distance you will be travelling to get your car serviced or higher waiting times due to fewer available service locations or mechanics.